FAQ
What are Chattanooga Sports Leagues office hours?
by appointment only
Click a category name below to jump to that section:
Before You Register
Is the website secure?
I am new to CSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
What is the minimum number of players I need to start a team?
What is the cost per team?
What is the minimum age requirement?
What is the deadline for registration?
Do I need all my player's email addresses up front when sending invites?
Do I have to have a team to register?
Can I be placed on a team with my friend(s) or coworker(s)?
What is the refund policy?
League fees
What does my league fee pay for?
Is each player responsible for their own league fee?
Can I pay for my entire team up front?
Are there any additional fee associated with payments?
What is the deadline for payment?
Do registration fees include shirts?
Can I order shirts for my team through CSL?
Before The Schedule Is Released
Can I confirm that my team is registered?
How do I create a roster and invite others to play on my team?
When will my schedule come out?
Can I change my team name?
Can I change my nickname?
Can I change my password?
Does CSL provide softballs/kickballs?
What bats/balls are approved for softball?
What is the maximum players on a roster?
Individual: I am not showing up on any teams, when will I be assigned?
Individual: Will I be placed on an existing team?
During The Season
What if my team does not have enough players to play?
What happens when there is inclement weather?
My team is going to have to forfeit, what do I need to do?
League Playoffs
If a player is not listed on the official roster will they be able to play in the tournament?
When will the league playoffs begin?
How do the standings determine the seeding?
Registration
Is the website secure?
Absolutely!
I am new to CSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
From the CSL home page, select "Play" to view "Upcoming Leagues." Leagues are listed under their respective sport. Click the blue links to dial into more detailed information about each league.
What is the minimum number of players I need to start a team?
Each sport has a different minimum roster requirement and can be found in the Team and Fee Info page.
What is the cost per team?
Follow the same path as described above, the answer can be found in the Team and Fee Info page. Each team fee is based on a minimum roster amount.
What is the minimum age requirement?
Players must 21 or older to participate in CSL.
What is the deadline for registration?
The latest we will accept a team registration is 4 business days prior to the start of a league, or until that league fills up. If you're interested in participating, it is strongly recommended that you register sooner rather than later because many of our leagues sell out long before the beginning of the season.
Do I need all my player's email addresses up front when sending invites?
No, you may add players as you receive their email addresses.
Do I have to have a team to register?
NO! Individuals and small groups are encouraged to register, especially if they don't know anybody and/or don't have enough players for a full team. Every season, we create "Free Agent" teams comprised of individual registrants for the league. We build the rosters and send that information to every free agent so individuals can contact each other prior to the start of the season.
Can I be placed on a team with my friend(s) or coworker(s)?
Yes! When you register as an individual, if you place the names of your friend(s) and/or coworker(s) in the comments section, we can place you on the same team.
What is the refund policy?
There are no refunds once a team or player has joined the league. Teams and players may transfer their fees to a future season if requested 10 days prior to the season starting. After 10 days the league fee will be forfeited due facility rental fee commitments and increased advertising costs to fill vacated spots.
- Leagues canceled by CSL
Players will receive a full refund for any league canceled by CSL. - Leagues games canceled due to weather
Unfortunately we can't control the weather. Most leagues have 2 built in rainout dates. Players will receive a 15% credit to a future season for 1 or more canceled games due to weather
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League Fees
What does my league fee pay for?
Your league fee is used to cover many of following things: facility rental, field utility costs, league shirts, league insurance policy, office rental, full time league director, marketing director, field maintenance crew, onsite field managers, referees, referee trainings, field maintenance equipment, field lining supplies, sports equipment, website development, website hosting, marketing, advertising, league scheduling, tournament scheduling, league parties, league prizes, bar discounts and other costs that help us deliver a fun, well-organized product to our members.
Is each player responsible for their own individual league fee?
Yes, however the captain may adjust what each player pays when sending out invites.
Can I pay for my entire team up front?
Yes, during the registration process, the captain may enter in the full team fee under the Initial Payment amount. The team fee will be the total number of players times the individual player fee.
Are there any additional fee associated with payments?
The New CSL Website contains licensed software which entails a $3.95 transaction fee for each payment made through the CSL website. CSL does not collect this fee and is added 3rd party provider to cover merchant & digital transaction costs.
What is the deadline for payment?
All payments must be made prior to the 1st game of the season. Any team with a remaining balance will be ineligible to play.
Do registration fees include shirts?
Yes, a league shirt is included in your registration fee.
Can I order shirts for my team through CSL?
If you wish to order shirts, you can find ordering info --> HERE
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Before The Schedule Is Released
Can I confirm that my team is registered?
Yes, when you log into your account, you will be able to view the status of your team through your player dashboard.
How do I create a roster and invite others to play on my team?
Team captains can login to their CSL profile and click "Manage Teams." To invite players to join, the captain must click the team they wish to add to. There, in the roster management area, captains can "Add Players", can see who has accepted or declined invitations and build their final roster.
When will my schedule come out?
The league schedule is released when the league fills up, or no later than 2 business days prior to the scheduled first game of the season.
Can I change my team name?
Only the designated team captain has the ability to change the team name. Captains can log into the website, click on the link to their team, and under "Change Team Name" can insert a new team name.
Can I change my profile info?
Your info can be changed through your player dashboard. Click "Edit my Profile" on the left panel.
Can I change my password?
Your password can be changed through your player dashboard. Click "Change Password" on the left panel, then enter the new password as you wish.
Does CSL provide softballs/kickballs?
CSL provides Kickball but DOES NOT provide softballs. Teams can purchase equipment through the league for a fee
- Kickballs - $15/ball
- Softballs - $7/ball
What bats/balls are approved for softball?
View our Bat List for non-approved equipment on the RULES page.
What is the maximum players on a roster?
There is no maximum limit, however each player must pay a fee to join the roster.
Individual Registration Questions:
- I am not showing up on any teams, when will I be assigned?
If you have registered as an individual for a league, you will begin receiving email notifications from us (with roster and contact information for your team) at the very latest 2 business days prior to the schedule first game of the season. We generally will begin sending information as soon as we know we will have enough players to finalize the "Free Agent" team. - Will I be placed on an existing team?
Individual registrants will be placed on a team call the "Free Agents" created by CSL along with the other individuals who have signed up for the same sport and division. On very rare occasion, players will be placed on existing teams.
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During The Season
What if my team does not have enough players to play?
We want to avoid forfeits whenever possible, so teams are allowed to pick up players to meet the roster minimum - additional subs will not be allowed. Each pick-up must be listed on another roster and may only play with a team once per season. However, picking up an 'excessive' number of subs may still result in a forfeit.
What happens when there is inclement weather?
Leagues may be canceled due to weather conditions, dangerous or unplayable field conditions, facility constraints, etc. CSL staff makes every effort to play all scheduled games, thus we will not cancel games until absolutely necessary. Therefore, if you are calling/emailing concerning a decision on a cancelation, remember we will not have an answer until 2 hours before the START OF THE FIRST games.
All cancelations will be posted via email. If inclement weather develops during league play, CSL staff will attempt to contact those remaining teams scheduled to play that day/night. Depending on the time of cancellation, some teams will have to be notified on site.
When games are canceled, follow next week's schedule (ex. If April 13 is cancelled teams should follow the April 20 schedule for their next game). The games that were canceled will be made up towards the end of the season if time allows. CSL reserves the right to run a shortened season without a refund. CSL also reserves the right to schedule games on days other than your regularly scheduled league day/night if necessary.
My team is going to have to forfeit, what do I need to do?
Notifications of forfeits must be sent by EMAIL ONLY to the CSL office at least 2 hours prior to the FIRST GAMES TIMES of the day. This means, if the first games of the evening begin at 6PM, notifications must be received via email by 4PM. This allows us time to notify the opponent of the forfeiture so they don't go to the park. A win and points will be awarded to the team not at fault, and any team with a forfeit will automatically drop to the bottom of any tie breaking situation in league standings.
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League Playoffs
If a player is not listed on the official roster will they be able to play in the tournament?
No, every player must be listed on the online roster and have played in at least 1 regular season game in order to participate in the playoffs.
When will the league playoffs begin?
Typically, league playoffs will begin the week following the final regular season games and will be played on the same day as the regular season. In the case of 2 or more rainouts during the season, CSL reserves the right to host games on days other than a normal day of play.
How do the standings determine the seeding?
Teams are seeded according to forfeits, winning percentage, head to head competition, point differential, points against and points for. Any team with a recorded forfeit will automatically fall to the bottom of any tie breaker situation.
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