FAQ
What are Chattanooga Sports Leagues office hours?
by appointment only
Click a category name below to jump to that section:
Before You RegisterIs the website secure?
I am new to CSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
What is the minimum number of players I need to start a team?
What is the cost per team?
What is the minimum age requirement?
What is the deadline for registration?
Do I need all my player's email addresses up front when sending invites?
Do I have to have a team to register?
Can I be placed on a team with my friend(s) or coworker(s)?
What is the refund policy?
League fees
What does my league fee pay for?
Is each player responsible for their own league fee?
Can I pay for my entire team up front?
Are there any additional fee associated with payments?
What is the deadline for payment?
Can I order shirts for my team through CSL?
Before The Schedule Is Released
Can I confirm that my team is registered?
How do I create a roster and invite others to play on my team?
When will my schedule come out?
Can I change my team name?
Can I change my nickname?
Can I change my password?
Does CSL provide softballs/kickballs?
What bats/balls are approved for softball?
What is the maximum players on a roster?
Individual: I am not showing up on any teams, when will I be assigned?
Individual: Will I be placed on an existing team?
During The Season
What if my team does not have enough players to play?
What happens when there is inclement weather?
My team is going to have to forfeit, what do I need to do?
League Playoffs
If a player is not listed on the official roster will they be able to play in the tournament?
When will the league playoffs begin?
How do the standings determine the seeding?
Registration
Is the website secure?
Absolutely!
I am new to CSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
From the CSL home page, select "Play" to view "Upcoming Leagues." Leagues are listed under their respective sport. Click the blue links to dial into more detailed information about each league.
What is the minimum number of players I need to start a team?
Each sport has a different minimum roster requirement and can be found in the Team and Fee Info page.
What is the cost per team?
Follow the same path as described above, the answer can be found in the Team and Fee Info page. Each team fee is based on a minimum roster amount.
What is the minimum age requirement?
Players must 21 or older to participate in CSL.
What is the deadline for registration?
The latest we will accept a team registration is 7 days prior to the start of a league, or until that league fills up. If you're interested in participating, it is strongly recommended that you register sooner rather than later because many of our leagues sell out long before the beginning of the season.
Do I need all my player's email addresses up front when sending invites?
No, you may add players as you receive their email addresses.
Do I have to have a team to register?
NO! Individuals and small groups are encouraged to register, especially if they don't know anybody and/or don't have enough players for a full team. Every season, we create "Free Agent" teams comprised of individual registrants for the league. We build the rosters and send that information to every free agent so individuals can contact each other prior to the start of the season.
Can I be placed on a team with my friend(s) or coworker(s)?
Yes! When you register as an individual, if you place the names of your friend(s) and/or coworker(s) in the comments section, we can place you on the same team.
What is the refund policy?
There are no refunds once a team/player has registered due to pre-paid field rental fees and insurance premiums based on current player numbers, administrative league scheduling fees and increased advertising costs to fill vacated spots. Teams with less than the minimum numbers will be combined with other groups and individuals.
- Leagues canceled by CSL
Players will receive a full refund for any league canceled by CSL. - League games canceled due to weather
Unfortunately we can't control the weather. Most leagues have 2 built in rainout dates. We will do everything we can to provide a full season, however, if games are cancelled due to weather, no refunds will be issued because of pre-paid field rental and insurance obligations.
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League Fees
What are the Team Sizes and Fees?
We’ll outline how our fees are structured, how to pay, and what the roster minimums and maximums are below:
- Free Agent Registration
Free Agent registration is comprised of a single participant or small group. In the case of a small group, we can ensure friends or co-workers are placed together on the same team if a request is made during the registration process. To make your request, simply place your requested teammates first and last name in the comment section of the registration form. Free agents are placed on a team with other free agents. - Team Registration
A captain has the ability to pay the entire team fee or split it up so that each player on the team can pay his/her portion. The captain may pay the entire team fee by simply placing the appropriate amount in the payment field under the TEAM PAYMENT (INDIVIDUAL): section of the registration form. - Corporate teams
Companies often times need an unlimited amount of players. For CSL’s corporate team structure please email sports@playcsl.com with your designated sport and day of the week. - Team size
Each sport has a team size. The team size is the minimum number of roster spots that are required to be paid. There is not a maximum number of roster spots on a team. Once a player signs/accepts either the online roster/waiver form OR signs a waiver/roster form at the facility (“offline”) they count toward the roster size, even if they do not play again. Players cannot be “replaced” once they are on a team (ALL players must sign digitally or offline before playing). If a team needs FREE AGENTS added please email sports@playcsl.com and we will try to find players for your team. Any player, placed by CSL on a non-free agent team, will be charged the free agent fee. That amount minus a $10 admin fee will be credited to the teams.
| Sports | Format & (coed ratio | M/F) | Roster Minimum |
| Basketball | Men's 5v5 | 10 |
| Basketball | Coed (3/2) | 10 |
| Bowling | 4-player | 4 |
| Cornhole | 2 player | 2 |
| Flag Football | Men's 5v5 | 10 |
| Flag Football | Men's 7v7 | 10 |
| Flag Football | Coed 6v6 (4/2) | 10 |
| Kickball | Coed 10v10 (6/4) | 12 |
| Soccer | Futsal 5v5 Coed (3/2) | 10 |
| Soccer | Futsal 5v5 Men's | 10 |
| Soccer | Coed 6v6 (4/2) | 11 |
| Soccer | Men's 7v7 | 12 |
| Soccer | Open 11v11 | 17 |
| Softball | Coed 10v10 (7/3) | 12 |
| Softball | Men's 10v10 | 12 |
| Ultimate Frisbee | Coed 7v7 (5/2) | 10 |
| Volleyball | Coed 2v2 (1/1) | 2 |
| Volleyball | Coed 4v4 (2,2) | 4 |
| Volleyball | Coed 6v6 (3,3) | 6 |
Are there any additional fees associated with payments?
The CSL website contains licensed software which entails a $3.95 transaction fee for every payment made through the website.
What is the deadline for payment?
Team payments are due in full no later than 4 business days prior the first scheduled game of the season. If you don't pay, you don't play.
Do registration fees include shirts?
Please see the individual league page for information.
Are we required to have uniforms?
Jerseys are not required. Teams should wear similar colored shirts (except bowling, cornhole & volleyball). To avoid team color conflicts, we encourage players to bring a back up shirt of a different color
(example: black & white) to each game of the season. Numbers on the back of shirts are required in basketball.
My team has a conflict with a game posted, can we reschedule?
Any schedule requests must be received before the season schedule or swiss schedule is posted. Once a schedule is posted we do not change. Any requests for a schedule change may incur a minimum of a $35 rescheduling fee.
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Before The Schedule Is Released
Can I confirm that my team is registered?
Yes, when you log into your account, you will be able to view the status of your team through your player dashboard.
How do I create a roster and invite others to play on my team?
Team captains can login to their CSL profile and click "Manage Teams." To invite players to join, the captain must click the team they wish to add to. There, in the roster management area, captains can "Add Players", can see who has accepted or declined invitations and build their final roster.
When will my schedule come out?
The league schedule is released when the league fills up, or no later than 4 days prior to the scheduled first game of the season.
Can I change my team name?
Only the designated team captain has the ability to change the team name. Captains can log into the website, click on the link to their team, and under "Change Team Name" can insert a new team name.
Can I change my profile info?
Your info can be changed through your player dashboard. Click "Edit my Profile" on the left panel.
Can I change my password?
Your password can be changed through your player dashboard. Click "Change Password" on the left panel, then enter the new password as you wish.
Does CSL provide softballs/kickballs?
CSL provides Kickball but DOES NOT provide softballs. Teams can purchase equipment through the league for a fee
- Kickballs - $15/ball
- Softballs - $6/ball
What bats/balls are approved for softball?
View our Bat List for non-approved equipment on the RULES page.
What is the maximum players on a roster?
There is no maximum limit for teams that pay individually. There is a maximum number for teams that pay the full fee upfront.
Individual Registration Questions:
- I am not showing up on any teams, when will I be assigned?
If you have registered as an individual for a league, you will begin receiving email notifications from us (with roster and contact information for your team) at the very latest 4 days prior to the schedule first game of the season. We generally will begin sending information as soon as we know we will have enough players to finalize the "Free Agent" team. - Will I be placed on an existing team?
Individual registrants will be placed on a team call the "Free Agents" created by CSL along with the other individuals who have signed up for the same sport and division. On very rare occasion, players will be placed on existing teams.
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During The Season
Will games be played on holidays?
Leagues will not play on: Easter, Memorial weekend (Sunday & Monday), 4th of July, Labor Day weekend (Sunday & Monday), Thanksgiving (Wednesday-Saturday), Christmas, and New Years
Leagues WILL play on: Halloween, Mother's Day, Father's Day, and St. Patricks Day
What if my team does not have enough players to play?
We want to avoid forfeits whenever possible, so teams are allowed to pick up players to meet the roster minimum - additional subs will not be allowed. Each pick-up must be listed on another roster and may only play with a team once per season. However, picking up an 'excessive' number of subs may still result in a forfeit.
What happens when there is inclement weather?
Leagues may be canceled due to weather conditions, dangerous or unplayable field conditions, facility constraints, etc. The CSL staff makes every effort to play all scheduled games, thus we will not cancel games until absolutely necessary. If you are calling/emailing concerning a decision on a cancelation, remember we will not have an answer until closer to the start time of the league, at the latest 4:00PM on the day of scheduled games in question.
All cancelations will be posted to two (2) outlets: CSL Facebook Page & CSL Twitter. CSL will NOT notify captains via email or phone of weather cancelations. It is the captain's responsibility to inform all teammates of any cancelations. If inclement weather develops during league play, CSL staff will attempt to contact those remaining teams scheduled to play that day/night. Depending on the time of cancellation, some teams will have to be notified on site.
When games are canceled, follow next week's schedule (ex. If April 13 is cancelled teams should follow the April 20 schedule for their next game). A reschedule email went be sent out to the entire league following a rainout. CSL reserves the right to run a shortened season without a refund. CSL also reserves the right to schedule games on days and locations other than you're regularly scheduled league day/night/venue if necessary.
CSL will push a season back 2 weeks before providing credits for future participation. Rainout reschedules may result in double headers during the regular season.
Will my team have a double header during the season?
Teams may incur double headers during the regular season depending on the amount of teams in a league, rainouts, and schedule requests. This may also result in your team having a bye one week during the season as well.
My team is going to have to forfeit, what do I need to do?
Notifications of forfeits must be sent by EMAIL ONLY (sports@playcsl.com) to the CSL office by 4PM on weekdays and 8AM on weekends. This allows us time to notify the opponent of the forfeiture so they don't go to a facility. A win and a set score will be awarded to the team not at fault. Any team with a forfeit will automatically drop to the bottom of any tie breaking situation in league standings.
If notifications are not received by the deadline, the team captain will be invoiced for $30.00 and the opposing team will be rewarded with a gift certificate (where applicable) to a sponsor bar (this does not apply to free agent teams).
*Teams are required to complete the $30.00 payment online before they are eligible to play the following week. Teams that forfeit 3 times according our policies will be removed from the league without a refund or credit.
**Forfeit fees cannot be collected from teams who have dropped out of the league or during playoff/tournament games. Therefore, opponents will not receive a gift card.
***Weather supersedes forfeits
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League Playoffs
If a player is not listed on the official roster will they be able to play in the tournament?
No, every player must be listed on the online roster and have played in at least 1 regular season game in order to participate in the playoffs.
When will the league playoffs begin?
Typically, league playoffs will begin the week following the final regular season games and will be played on the same day as the regular season. In the case of 2 or more rainouts during the season, CSL reserves the right to host games on days other than a normal day of play.
How do the standings determine the seeding?
Teams are seeded according to forfeits, wins, losses, head to head competition, point differential, points against and points for. Any team with a recorded forfeit will automatically fall to the bottom of any tie breaker situation.
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